Returns, Refunds and Exchanges

Returns and refunds

You can return unworn, unwashed items with all original tags and packaging within 14 days of delivery. Email support@bgsuits.co.uk with your order number to start a return. Refunds are processed within 5–10 working days of receiving the item, and return postage is paid by the customer unless the item is faulty or incorrect.

Faulty or incorrect items

If an item arrives faulty or is not what you ordered, contact us and we will cover the cost of returning it. This does not affect your statutory rights.

This page summarises our Terms and Conditions. If you have a question, please contact us.