Privacy Policy

Who We Are

This website is operated by BG Suiting Ltd. Our registered address is 10 New Street, Smethwick, Birmingham, B66 2AJ. For privacy-related enquiries, please email support@bgsuits.co.uk.

What Personal Data We Collect and Why

When You Place an Order

We collect your name, email address, billing address, shipping address, phone number and payment details. This information is necessary to process your order, arrange delivery, and communicate with you about your purchase. Payment is processed securely by Stripe; we do not store your full card details on our servers.

When You Create an Account

We store your name, email address, and order history so you can track orders and manage your details.

When You Browse Our Website

We collect anonymised analytics data through Google Analytics to understand how visitors use our site. We also use essential cookies to manage your shopping cart and session. See our Cookie Policy for full details.

When You Contact Us

If you email us or use our contact page, we keep a record of the correspondence to help resolve your query.

How Long We Keep Your Data

Order data is retained for 6 years for tax and legal purposes. Account data is kept until you request deletion. Analytics data is retained for 26 months.

Who We Share Your Data With

We share your data only with trusted third parties who help us operate our business:

• Stripe – payment processing
• Royal Mail / courier services – order delivery
• Google Analytics – website analytics
• Hostinger – website hosting
• MailPoet – email communications (only with your consent)

We do not sell your personal data to third parties.

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, please email support@bgsuits.co.uk.

Data Security

We use SSL encryption across our entire website. Payments are processed through Stripe’s PCI-compliant infrastructure. Access to customer data is restricted to authorised personnel only.

Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page.

Complaints

If you have concerns about how we handle your data, you can contact the Information Commissioner’s Office (ICO) at ico.org.uk.

This privacy policy is provided as a working draft and should be reviewed by a qualified legal professional before being relied upon.